Integrity

There is this organization which is closely related to a university in Singapore.
During one of the road shows, this organization promised to people that they could terminate the organization membership after certain number of years.
Quite a number of people signed up to be the members.

After certain number of years, some people who had initially signed up wanted to terminate the membership.
Surprisingly, this organization refused the termination application even though those people pointed the promise again and again.
If they wanted to terminate, they had to pay some huge lump sum.

The people launched complaints after complaints. Yet, this organization refused.
In the end, these people reported this organization to the university.

The university took an action and had discussion with the management of this organization.
After this discussion, the organization (reluctantly) kept their promise.
Now, the members can leave the organization for free.

Wonder. Really wonder.
Why was it so difficult for this organization to keep their promise?
Why was their word not their bond?

I shall not become like them.

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Posted September 29, 2011 by Jefri Yue Fei 吴岳飞 in Thought

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